Policies
Hazel Blues® Store Policies
A quick guide to our most important store policies, including returns, shipping timeframes, final sale items, and order support.
What to know before you order
We’ve summarized the key details from our store policies below so you can shop with confidence. For full eligibility, timing, and exclusions, please review the linked policy pages.
Returns
Store credit only
Eligible returns are issued as Hazel Blues® store credit. Return authorization must be requested within 7 days of delivery, and approved items must be received back within 30 days.
Shipping
Delivery timeframes
Hazel Blues® carries a mix of in-stock items and partner warehouse styles. Some orders may take up to 12 business days to arrive, and multi-item orders may ship separately.
Support
Damages and order help
Damaged items must be reported within 5 days of delivery with your order number and photos. For policy questions or order support, email info@hazelblues.com or use our Contact page.
Need the full details?
For complete information on shipping, returns, price promise, sale adjustments, and policy exclusions, visit the full policy pages.
You can also browse current styles anytime in our shop.